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Feedback in EN

1. 1. Do you consider the Point of Single Contact  easy to use?

 Yes
 1 (100%)  
 No
 0 (0%)  
Total: 1

2. 2. How easy was it for you to find what you were looking for on the website?

 Very easy
 1 (100%)  
 Easy
 0 (0%)  
 Pretty hard
 0 (0%)  
 Very hard
 0 (0%)  
Total: 1

3. 3. Which one of the search functions of the procedure do you find most useful?

 Search for services in your area (interactive map)
 1 (100%)  
 Search for procedure with key words
 0 (0%)  
 The procedure catalog A-Z
 0 (0%)  
 View all procedures related to services
 0 (0%)  
Total: 1

4. 4. Have you used the user guides posted on the homepage?

 Yes
 1 (100%)  
 No
 0 (0%)  
 Sometimes
 0 (0%)  
Total: 1

5. 5. How many times have you sent requests through PSC?

 Once
 1 (100%)  
 Many times
 0 (0%)  
 Never
 0 (0%)  
Total: 1

6. 6. Did you received timely response to your requests?

 Yes
 1 (100%)  
 No
 0 (0%)  
 Does not apply
 0 (0%)  
Total: 1

7. 7. Has the PSC operator given you the necessary support in solving your problems?

 Yes
 1 (100%)  
 No
 0 (0%)  
 Sometimes
 0 (0%)  
Total: 1

8. 8. How satisfied are you regarding how the information is structured on the website and how accessible are the online services offered?

 Dissatisfied
 0 (0%)  
 Satisfied
 1 (100%)  
 Very pleased
 0 (0%)  
Total: 1

9. 9. Would you recommend acquaintances to use PCUs services?

 Yes
 1 (100%)  
 No
 0 (0%)  
 Probably
 0 (0%)  
Total: 1

10. 10. What recommendations / suggestions do you have for improving the website?

Total: 0

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